Careers at SPJA

The Society for the Promotion of Japanese Animation “SPJA” is a 501(c)6 mutual benefit non-profit trade organization actively seeking to fill multiple positions in various fields to help with the organization's growth. The SPJA is ideal for someone seeking to make a difference in a culture-based community, providing not only operational support to the organization but helping to promote a positive work environment for both employees and volunteers.

Experience Requirements: Coordinator candidates should have a minimum of 3 years of related work experience, Manager roles require a minimum of 5 years of experience, and Director roles require a Minimum of 10 years’ experience. You must have strong leadership skills as all paid roles within the organization require leading teams and managing vendor relationships. An ideal candidate will have strong consensus-building skills, tremendous personal integrity, and dedication to superior customer service. They will be hands on workers who are self-starters and have excellent communication skills in addition to strong technical skills required of the specific position.

To apply: Please submit a resume in PDF and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submitted in alternative formats may not be viewable and make result in a failure to apply. The positions listed below require different skill sets and applying for multiple positions at once will decrease your likelihood for consideration.

Administrative Coordinator

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The Administrative Coordinator supports SPJA Group Directors and above in the office with general office tasks to keep the office, and records management organized. Primary responsibilities include, but are not limited to:

  • Organization: Arranging archived and current documents in alphabetical and chronological order.
  • Archiving: Clearly labeling and organizing filed from previous years.
  • Records Management: Updating electronic record of archives for reference.
  • Records Retrieval: Find and retrieve information from files in response to requests from authorized users.
  • Expense Reporting: Gathering and documenting receipts from Directors and C-Level travel to submit to Finance.
  • Reception: Act as a back up to front desk needs when requested.
  • Contact Management: Maintaining list of key business contacts and cards collected by various employees ensuring updated mailing list and organization is in place as well as light relationship management for general SPJA communications. This includes distribution of information to vendors, research, interfacing with prospective vendors, and other reasonable administrative support.
  • Office support- printing, copying, faxing, filing materials as requested by authorized persons.
  • Travel Coordination: Manage Director and C-Level schedules, including travel arrangements and any scheduling communication.
  • Relationship Building: Demonstrate positive interpersonal relations in dealing with staff, attendees, and vendors in a professional and confidential manner.
  • Calendar Management: Ability to prioritize and communicate scheduling conflicts with director level employees and above.
  • Warehouse Support: Arrange warehouse and storage unit visits with the different groups and managing communication for pallet pulls with the warehouse.
    Other duties as assigned.

 

To perform the Administrative Coordinator job successfully, an individual must be able to perform essential responsibilities satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of a Coordinator.

Requirements:

  • Strong organizational skills. Must be able maintain professionalism with staff, vendors, and business partners in an organized fashion in the midst of disorganization.
  • Ability to work amicably with a variety of personalities.
  • In good health, may be required to handle packages up to 30lbs in weight.
  • Able to meet deadlines in a fast moving environment.
  • Must remain calm and level-headed under pressure.
  • Consistent demonstration of quality work and good judgment.
  • Flexible with strong communications skills under pressure.
  • Must have an active California Driver’s License in good standing.
  • Must be able to attend meetings, conferences and events (including social functions) as necessary.
  • Ability to maintain confidentiality within the organization with a high level of personal ethics.
  • High level of dependability without supervision.
  • Compliance with SPJA vision and direction as provided by higher levels of the organization including, but not limited to: specific deliverables states pre-event, budget, and internal policies.

Job Type: Full-time


To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.

Director of Content

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The Director of Content is responsible for the business development and ideation for SPJA’s event content and programming strategy.  The major areas of responsibility include:

  • Content & Programming Acquisition: Responsible for the acquisition of content & programming strategy of SPJA’s event.  This will include events that have excess of 800+ hours of programming such as concerts, panels, workshops, interactives, streaming, and other content related programming.  This requires close collaboration with the Director of Operations, Directory of Industry, Entertainment department and executive team.  Additionally, this requires strong communication with various partners, talent, agencies, and external management staff.
  • Content Analysis:  Develop deep analyses using descriptive analytics and advanced quantitative methods to optimize our content marketing efforts, informing event spend, and industry trends.  Measure and report on the results to be able to gauge content effectiveness across various campaigns and build more impactful content recommendations in the future based on those learnings.
  • Relationship Building: Manage and grow existing key partnerships in order to optimize our business relationships, i.e. negotiating deal renewals, overseeing delivery of reporting and materials, working with internal and external partners on event promotion to ensure optimization.  This includes partnerships both domestically and internationally.
  • Monetization: Help identify & implement new monetization techniques & sales opportunities to drive revenue results through unique event ideas and custom event marketing opportunities.
  • Business development:  Responsible for supporting the packaging, pricing, promotion, selling, and activation of SPJA’s custom event marketing opportunities.  Must attend top trade shows and industry conferences.
  • Vendor Management:  Source, negotiate, and manage performances of key third-party vendors such as talent brokers, agencies, etc.
  • Planning & Budget Management:  Develop, track, and manage all functions of the Content & Programming department budgets including forecasting, planning, and compliance with SPJA finance policies and procedures.
  • The Director of Content assumes other responsibilities as assigned by direct supervisor.
  • Role will report directly to CEO/COO

To perform the Director of Content job successfully, an individual must be able to perform each essential responsibility satisfactorily.  These requirements are representative, but not all-inclusive of the knowledge, skill, and ability required for this role.

Requirements:

  • 5 – 10 years of proven results in event planning, sales, marketing, and business development in the anime and/or video game industry
  • Bachelor’s Degree in Marketing, Advertising, or Business related degree preferred
  • Fluent in Japanese and English required
  • Strong leadership skills, with an understanding of what it means to lead by example.
  • In good health, able to walk all day during SPJA events with minimal breaks.
  • Must possess good problem-solving skills and judgment.  Must remain calm and level-headed under pressure. Consistent demonstration of quality work and good judgment.
  • Able to meet deadlines in a fast moving environment.
  • Must live in Southern California with reliable, independent transportation.
  • Ability to maintain confidentiality within the organization with a high level of personal ethics.
  • Must be able to attend meetings, conferences and events (including social functions) as necessary.
  • Must be able to travel for business both domestically and internationally.
  • Must be able to perform required tasks at SPJA events away from SPJA office.
  • Must be able to manage staff and vendors at convention and at other facilities

To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.

Director of Human Resources

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The Director of Human Resources is a highly visible hands-on position that covers all human resource functions including thought leadership and coaching, learning and development, cultures and employee relations, benefits, compensation, talent acquisition, performance management, research, and staying current with all labor laws.

Responsibilities

  • Strategically advise business leaders on organizational and design development, competency models, leadership development, employee engagement and retention, performance management and measurement, succession planning, talent reviews, change management, and talent acquisition
  • Identify learning opportunities to prepare employees for career development, including building the Management/Leadership Training Program
  • Design our Employee & Volunteer Engagement Program to better understand, encourage and reward high performance, monitor metrics around employee satisfaction, and recommend improvements based on data analysis
  • Formalize career pathing models for various levels of employees, including performance review processes and career development plan
  • You’ll serve as a gatekeeper of our culture, passionately helping pinpoint and preserve those key elements that have made SPJA successful
  • Develop comprehensive hiring and talent strategy including employment branding, talent channel development, and candidate engagement
  • Support employee relations through proactive and, as necessary, reactive interventions confidentially and fairly
  • Develop and manage a competitive compensation program by completing regular market analysis, designing pay structures, conducting cost analyses in regard to attrition, retention, and time-to-fill
  • Develop and deliver a comprehensive People & Talent strategy that integrates and closely aligns with the business strategy and ongoing needs
  • Maintain knowledge of industry trends and employment legislation that ensures compliance
  • Manage HR budget and continually look to provide the best benefits at the best cost and communicate benefit information to employees
  • Manage 3-5 direct reports and indirectly 1,500+ volunteers
  • Director of Human Resources assumes other responsibilities as assigned by direct

 

Requirements

  • A minimum of 7-10 years’ experience in People/HR function(s) with strong working knowledge of all key functional areas – HR policies and practices, compensation and benefits, organizational change and effectiveness, and promoting process improvements
  • HR certification such as PHR, SPHR or SHRM-CP required
  • Non-profit organizational management experience is a plus
  • Ability to work in a confidential environment supporting 40+ employees and 1,500+ volunteers
  • Proven capabilities as a manager, a great recruiter and developer of talent, and continually fostering teamwork on your team and across the company
  • Be a champion who reinforces our core company values and cultures, with a history of creating programs to help engage & retain employees and
  • Comfortable working in a fast-paced and dynamic environment with all levels of employees
  • Ability to bring the highest level of kindness and compassion to everything you
  • An understanding of anime and/or video game fandom culture

Job Type: Full-time


To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.

Marketing Manager

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The Marketing Manager plans and manages all marketing activities by performing the following duties:

  • Branding:  Oversees organization’s brand identity and compliance of brand guidelines in all forms of marketing medians.  Develop and manage marketing approval processes for cross business lines such as sponsorship & advertisement asset approval process
  • Social Content:  Plan, execute, and measure social media strategy on multiple platforms are in line with brand mission including content marketing and SEO
  • Business Development:  Develop, implement, and evaluate brand partnerships that can be utilized across all areas of the business.  This may include merchandise exclusive partnerships, licensing, and/or other co-branded opportunities.
  • Public Relations:  Lead planning, execution, and evaluation of the corporate communications program.
  • Press Relations:  Develop and maintain relationships with press & media contacts both local and abroad.  Responsible for being the primary contact for all press inquiries.  Manage and source third-party press relation firm’s performance on applicable events.
  • Merchandising:   Develop and grow merchandising initiatives for maximize exposure and ROI.  This includes both internal and partnered merchandise.
  • Publications:  Responsible for editorial directions, design, production, and distribution of all publications.  This includes website, social media, and print collateral.
  • Administration:  Oversee the overall Marketing department scheduling such as travel, event calendar, and expense reporting.  Develop department standard operating procedures.
  • Volunteer Management:   Oversee the management of all Marketing divisional volunteer departments such as Info Services, Prizing & Merchandise, Photography, etc.  Support and recruit a volunteer event team in excess of 100 volunteers.
  • Vendor Management:  Source, negotiate, and manage performances of key third-party vendors such as public relations, design agency, mobile app, etc.
  • Planning & Budget Management Develop, track, and manage all functions of the Marketing department budgets including forecasting, planning, and compliance with SPJA finance policies and procedures.
  • Management:  Responsible for managing, coaching and developing 2-3 direct marketing reports such as Marketing Project Manager, Brand Coordinator, etc. to company objectives and procedures.  Recruit and develop a team of marketing volunteers for SPJA related events.  Managed third-party marketing vendors’ performance to insure delivery of contracted services.
  • The Entertainment Manager assumes other responsibilities as assigned by direct supervisors.
  • Role will report directly to CEO/COO

To perform the Marketing Manager job successfully, an individual must be able to perform each essential responsibility satisfactorily.  These requirements are representative, but not all-inclusive of the knowledge, skill, and ability required for this role.

Requirements:

  • 5+ years of proven results in both traditional and digital marketing, advertising, public relations, and/or event planning experience in the anime and/or video game industry
  • Bachelor’s Degree in Marketing, Advertising, or related degree preferred
  • Fluent in Japanese preferred
  • Strong leadership skills, with an understanding of what it means to lead by example.
  • In good health, able to walk all day during SPJA events with minimal breaks.
  • Must possess good problem-solving skills and judgment.  Must remain calm and level-headed under pressure. Consistent demonstration of quality work and good judgment.
  • Able to meet deadlines in a fast moving environment.
  • Must live in Southern California with reliable, independent transportation.
  • Ability to maintain confidentiality within the organization with a high level of personal ethics.
  • Must be able to attend meetings, conferences and events (including social functions) as necessary.
  • Must be able to travel for work purposes; both domestically and internationally.
  • Must be able to perform required tasks at SPJA events away from SPJA office.
  • Must be able to manage staff and vendors at convention and at other facilities

To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.

Sales Manager

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The Sales Manager will work to bring appropriate parties from the anime & video game ecosystem to our events through event marketing opportunities (EMO). This role requires a blend of skills – strong sales experience, an understanding of event operations, business development, and the anime & video game ecosystem. The following duties will be performed:

  • Support the packaging, pricing, promotion, selling, and activation of SPJA’s event marketing opportunities (EMO)
  • Responsible for selling to existing portfolio and acquiring net new customers from a wide range of EMO’s through various SPJA events ranging from small events with less than 100 attendee registrants to 100,000+ attendee registrants.
  • Collaborate with multiple SPJA departments and external partners to ensure alignment of SPJA’s EMO to company’s business objectives
  • Build, pitch, and maintain strong relationship with internal and external contacts through face to face and digital interactions.
  • Strive for operational excellence across necessary functions such document integrity, contract management, and logistic coordination support.
  • Create and/or utilize CRM platforms to track sales outreach, open opportunities, and contact management
  • Administration:  Responsible for managing sales schedule, travel, event calendar, and expense reporting.
  • The Sales Manager assumes other responsibilities as assigned by direct supervisors.
  • Role will report directly to CEO/COO

To perform the Sales Manager job successfully, an individual must be able to perform each essential responsibility satisfactorily.  These requirements are representative, but not all-inclusive of the knowledge, skill, and ability required for this role.

Requirements:

  • 2-3 years of proven results in both traditional and digital marketing, advertising, and/or sales experience in the anime and/or video game industry
  • Bachelor’s Degree in Marketing, Advertising, or Business related degree preferred
  • Fluency in Japanese preferred
  • Strong leadership skills, with an understanding of what it means to lead by example.
  • In good health, able to walk all day during SPJA events with minimal breaks.
  • Must possess good problem-solving skills and judgment.  Must remain calm and level-headed under pressure. Consistent demonstration of quality work and good judgment.
  • Able to meet deadlines in a fast moving environment.
  • Must live in Southern California with reliable, independent transportation.
  • Ability to maintain confidentiality within the organization with a high level of personal ethics.
  • Must be able to attend meetings, conferences and events (including social functions) as necessary.
  • Must be able to travel for business both domestically and internationally.
  • Must be able to perform required tasks at SPJA events away from SPJA office.

To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.

Senior Entertainment Manager

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The Senior Entertainment Manager is responsible for the management, maintenance, coordination, and support of all entertainment programming and content execution for SPJA events.  The major areas of responsibility include:

  • Content & Programming Execution: Responsible for the execution and logistics of the content & programming strategy of SPJA’s event.  This will include events that have excess of 800+ hours of programming such as concerts, panels, workshops, interactives, streaming, and other content related programming.  This requires close collaboration with the Director of Operations, Directory of Industry, Director of Content, and executive team.  Additionally, this requires strong communication with various partners, talent, agencies, and external management staff.
  • Guest of Honor Relations:  Responsible for overseeing and providing world class guest relations experience to high profile guest using internal and external resources.
  • Relationship Building: Responsible in retaining and communicating with existing entertainment relationships both domestically and internationally
  • Administration: Oversee the overall Entertainment department scheduling such as travel, event calendar, and expense reporting.  Develop department standard operating procedures.
  • Volunteer Management:   Oversee the management of all in Entertainment divisional volunteer departments such as Main Events, Guest Relations, Programming, etc.  Support and recruit a volunteer event team in excess of 500 volunteers.
  • Vendor Management:  Source, negotiate, and manage performances of key third-party vendors such as audio & visual, event ticketing, decorator, etc.
  • Planning & Budget Management:  Develop, track, and manage all functions of the Entertainment department budgets including forecasting, planning, and compliance with SPJA finance policies and procedures.
  • Management:  Responsible for managing, coaching, and developing 4-7 direct entertainment reports such as Entertainment Manager and various division level managers’ adherence to company objectives and procedures. Recruit and develop teams of entertainment volunteers for SPJA related events.
  • The Senior Entertainment Manager assumes other responsibilities as assigned by direct supervisor.
  • Role will report directly to CEO/COO

To perform the Senior Entertainment Manager job successfully, an individual must be able to perform each essential responsibility satisfactorily.  These requirements are representative, but not all-inclusive of the knowledge, skill, and ability required for this role.

Requirements:

  • 5+ years of proven results in event planning and/or operational management experience in the anime and/or video game industry
  • Bachelor’s Degree in Marketing, Advertising, or Business related degree preferred
  • Fluency in Japanese preferred
  • Strong leadership skills, with an understanding of what it means to lead by example.
  • In good health, able to walk all day during SPJA events with minimal breaks.
  • Must possess good problem-solving skills and judgment.  Must remain calm and level-headed under pressure. Consistent demonstration of quality work and good judgment.
  • Able to meet deadlines in a fast moving environment.
  • Must live in Southern California with reliable, independent transportation.
  • Ability to maintain confidentiality within the organization with a high level of personal ethics.
  • Must be able to attend meetings, conferences and events (including social functions) as necessary.
  • Must be able to travel for business both domestically and internationally.
  • Must be able to perform required tasks at SPJA events away from SPJA office.
  • Must be able to manage staff and vendors at convention and at other facilities

To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.

Senior Human Resources Coordinator

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The Senior Human Resource (HR) Coordinator position maintains and enhances the organization’s human resources by planning, implementing, and evaluating employee needs, relations, policies, programs, and practices.  The major areas of responsibility include:

  • Payroll: Maintain and audit payroll processing and procedures in regular intervals to ensure compliance with existing policies. Act as the primary point of contact regarding payroll related issues and questions.
  • Employee Records Administration: Ensure all employee records are maintained and recorded in compliance with all applicable federal and state requirements.
  • Recruitment: Develop and manage proactive recruitment practices including consultations with hiring managers to determine needs, standardizing interview procedures, background checks, and coaching on behavioral interviewing techniques.
  • Employee Relations: Manages and records employee performance evaluation process, disciplinary action procedures, and grievances.
  • Benefits Administration: Maintains, records, and audits needed enrollment information for employee benefits including, but not limited to Retirement Planning, Preventative Healthcare Reimbursements, Healthcare, Dental and Vision Insurance plans.
  • Policy Management: Advises and updates employee policies as needed to adapt to changing organization needs, and latest labor laws.
  • Volunteer Management: Responsible for maintaining, enforcing and implementing procedures and policies specific to volunteers.
  • Onboarding: Develop and implement standardized onboarding procedures to enhance employee and volunteer experiences with the organization.
  • Personnel Training: Responsible for managing and monitoring organization wide training initiatives.
  • Employer Branding: Develop and support initiatives to promote SPJA as an exceptional employer and volunteer organization.
  • Assumes other responsibilities as assigned by direct supervisor.

To perform the Senior HR Coordinator job successfully, an individual must be able to perform essential responsibilities satisfact­orily.  These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of a Manager.

Requirements:

  • 2-3 years of related HR experience preferred
  • Payroll experience preferred
  • Benefit administration preferred
  • In good health, there is constant walking to supervise all the departments during company events. Ability to stand/walk for up to 4 hours at a time.
  • Must possess good problem-solving skills and judgment.
  • Able to meet deadlines in a fast moving environment with strong attention to detail and accuracy.
  • Flexible with strong communications skills under pressure.
  • Must live in Southern California with reliable, independent transportation.
  • Must remain calm and level-headed under pressure.
  • Must be able to attend meetings, conferences and events (including social functions) as necessary.
  • Maintain high level of integrity and confidentiality when accessing and sending sensitive data.
  • Ability to lift up to 50lbs
  • Must be able to perform required tasks at convention away from SPJA office.
  • Must be able to manage staff and vendors at convention and at other facilities

To apply please submit a resume in PDF format and brief e-mail introduction to hr@spja.org with the position of interest in the subject title. Please note that resumes submit in alternative formats may not be viewable and make you ineligible to apply.